What is the warranty period?
Manufacturer limited 90 Days warranty covers any defects in material or workmanship under normal use during the warranty period. The guarantee does not provide replacement necessitated by normal wear-and-tear, misuse, or accidental damage.
Why Is My Rug Shredding?
Shedding is normal for a new rug and should go away within a month or two.
How do I clean my rug without damaging it?
When vacuuming place the beater bar and brush at the highest setting to avoid excess wear, refrain from vacuuming fringe. For stains spot clean only with mild detergent and water.
How thick is the pile of a rug?
The thickness of the pile varies depending on the style of the rug.
Are the photos of your rugs close to the color of original rug?
Due to the difference in monitor colors, some rug colors may vary slightly. We try to represent all rug colors accurately.