FAQ

Frequently Asked Questions

What is the warranty period?

Manufacturer limited 90 Days warranty covers any defects in material or workmanship under normal use during the warranty period. The guarantee does not provide replacement necessitated by normal wear-and-tear, misuse, or accidental damage.

Shedding is normal for a new rug and should go away within a month or two.

Yes, we offer free design consultancy to our customers. You can reach out to us at cs@lbaiet.com.

When vacuuming place the beater bar and brush at the highest setting to avoid excess wear, refrain from vacuuming fringe. For stains spot clean only with mild detergent and water.

The thickness of the pile varies depending on the style of the rug.

Due to the difference in monitor colors, some rug colors may vary slightly. We try to represent all rug colors accurately.

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